{"id":2505,"date":"2016-03-09T05:58:27","date_gmt":"2016-03-09T05:58:27","guid":{"rendered":"https:\/\/demo2.chethemes.com\/electro\/?page_id=2505"},"modified":"2026-06-13T10:38:59","modified_gmt":"2026-06-13T14:38:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/metalgas.com.do\/en\/faq\/","title":{"rendered":"Preguntas Frecuentes Metalgas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2505\" class=\"elementor elementor-2505\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-700455e e-flex e-con-boxed e-con e-parent\" data-id=\"700455e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2da582c elementor-widget elementor-widget-text-editor\" data-id=\"2da582c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">En esta secci\u00f3n de <strong>preguntas frecuentes Metalgas<\/strong> encontrar\u00e1s respuestas claras sobre compras, disponibilidad de productos, m\u00e9todos de pago, env\u00edos, garant\u00eda, cambios, devoluciones, instalaci\u00f3n y servicio t\u00e9cnico. Nuestro objetivo es ayudarte a resolver tus dudas antes de cotizar o comprar, para que puedas elegir con mayor seguridad los equipos comerciales que necesita tu negocio.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f2b88e2 e-flex e-con-boxed e-con e-parent\" data-id=\"f2b88e2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a85814e elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"a85814e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-a85814e\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"a85814e\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"quin-es-metalgas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1761\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfQui\u00e9n es METALGAS?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1761\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"quin-es-metalgas\"><p>METALGAS es una empresa dominicana con m\u00e1s de 40 a\u00f1os de experiencia en la distribuci\u00f3n, fabricaci\u00f3n e instalaci\u00f3n de equipos de refrigeraci\u00f3n comercial y cocinas industriales.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"dnde-estn-ubicados\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1762\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfD\u00f3nde est\u00e1n ubicados?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1762\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"dnde-estn-ubicados\"><p>Contamos con sucursales en:<\/p><p>Av. Luper\u00f3n No. 5, Zona Industrial de Herrera, Santo Domingo.<\/p><p>Coral Mall, Autopista de San Isidro, Santo Domingo Este.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-marcas-comercializan\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1763\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 marcas comercializan?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1763\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"qu-marcas-comercializan\"><p>Distribuimos marcas reconocidas como KeepRite, ModernChef, MetalChef, Best Castle, Economaster y otras marcas internacionales.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-509b1f3 elementor-widget elementor-widget-spacer\" data-id=\"509b1f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9bbe69 elementor-widget elementor-widget-heading\" data-id=\"d9bbe69\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compras y cotizaciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80728dd elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"80728dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-80728dd\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"80728dd\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-puedo-solicitar-una-cotizacin\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1341\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo puedo solicitar una cotizaci\u00f3n?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1341\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"cmo-puedo-solicitar-una-cotizacin\"><p>Puede solicitar una cotizaci\u00f3n a trav\u00e9s de nuestra p\u00e1gina web, <span style=\"color: #003366\"><a style=\"color: #003366\" href=\"https:\/\/wa.me\/message\/LDGFPVDUNAGHP1\">WhatsApp 809-530-8054<\/a><\/span>, correo electr\u00f3nico metalgas@metalgas.com.do o visitando cualquiera de nuestras sucursales.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"realizan-proyectos-completos-para-restaurantes-y-cafeteras\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1342\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfRealizan proyectos completos para restaurantes y cafeter\u00edas?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1342\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"realizan-proyectos-completos-para-restaurantes-y-cafeteras\"><p>S\u00ed. Dise\u00f1amos, suministramos e instalamos cocinas comerciales completas para restaurantes, cafeter\u00edas, hoteles, panader\u00edas, supermercados y negocios de alimentos.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puedo-comprar-en-lnea\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1343\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo comprar en l\u00ednea?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1343\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"puedo-comprar-en-lnea\"><p>S\u00ed. Todos nuestros equipos est\u00e1n disponibles para compra directa a trav\u00e9s de nuestra tienda en l\u00ednea.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"ofrecen-financiamiento\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1344\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfOfrecen financiamiento?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1344\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"ofrecen-financiamiento\"><p>Disponemos de opciones de financiamiento a trav\u00e9s de las siguientes entidades financieras participantes&gt; Banco Popular y Banco Santa Cruz.<\/p><p><blockquote class=\"wp-embedded-content\" data-secret=\"6OLsW2FzHB\"><a href=\"https:\/\/metalgas.com.do\/pago-a-plazos\/\">Pago a plazos<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u00abPago a plazos\u00bb \u2014 METALGAS SRL\" src=\"https:\/\/metalgas.com.do\/pago-a-plazos\/embed\/#?secret=4OTffRMye4#?secret=6OLsW2FzHB\" data-secret=\"6OLsW2FzHB\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><p>Consulte con un asesor para conocer las condiciones vigentes.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-804cd2c elementor-widget elementor-widget-spacer\" data-id=\"804cd2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4383d72 elementor-widget elementor-widget-heading\" data-id=\"4383d72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Equipos de refrigeraci\u00f3n y cocinas industriales<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1fb89e elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e1fb89e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e1fb89e\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"e1fb89e\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-tipo-de-equipos-de-refrigeracin-venden\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2361\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 tipo de equipos de refrigeraci\u00f3n venden?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2361\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"qu-tipo-de-equipos-de-refrigeracin-venden\"><p>Ofrecemos:<\/p><ul><li>Neveras comerciales<\/li><li>Freezers horizontales y verticales<\/li><li>Exhibidores refrigerados<\/li><li>Mesas refrigeradas<\/li><li>Vitrinas refrigeradas<\/li><li>Conservadores de hielo<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-elegir-el-equipo-adecuado-para-mi-negocio\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2362\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo elegir el equipo adecuado para mi negocio?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2362\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"cmo-elegir-el-equipo-adecuado-para-mi-negocio\"><p>Nuestros asesores eval\u00faan:<\/p><ul><li>Tipo de negocio<\/li><li>Volumen de productos<\/li><li>Espacio disponible<\/li><li>Requerimientos de temperatura<\/li><li>Consumo energ\u00e9tico<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"los-equipos-incluyen-garanta\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2363\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfLos equipos incluyen garant\u00eda?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2363\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"los-equipos-incluyen-garanta\"><p>S\u00ed. Todos nuestros equipos cuentan con garant\u00eda seg\u00fan la marca y el modelo adquirido, desde 6 hasta 12 meses.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-equipos-para-cocinas-comerciales-ofrecen\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2364\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 equipos para cocinas comerciales ofrecen?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2364\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"qu-equipos-para-cocinas-comerciales-ofrecen\"><p>Disponemos de:<\/p><ul><li>Estufas industriales<\/li><li>Hornos<\/li><li>Freidores<\/li><li>Planchas<\/li><li>Ba\u00f1o Mar\u00eda<\/li><li>Mesas de trabajo<\/li><li>Campanas extractoras<\/li><li>Equipos de acero inoxidable.<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"fabrican-equipos-a-medida\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2365\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfFabrican equipos a medida?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2365\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"fabrican-equipos-a-medida\"><p>S\u00ed. Fabricamos soluciones personalizadas en acero inoxidable seg\u00fan los requerimientos de cada proyecto.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"pueden-disear-la-cocina-de-mi-restaurante\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-2366\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfPueden dise\u00f1ar la cocina de mi restaurante?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-2366\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"pueden-disear-la-cocina-de-mi-restaurante\"><p>S\u00ed. Nuestro equipo puede dise\u00f1ar la distribuci\u00f3n de la cocina para optimizar flujo de trabajo, productividad e higiene.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed66723 elementor-widget elementor-widget-spacer\" data-id=\"ed66723\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72bc7ba elementor-widget elementor-widget-heading\" data-id=\"72bc7ba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Instalaci\u00f3n, servicio t\u00e9cnico y entregas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0c45be elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"b0c45be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-b0c45be\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"b0c45be\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"ofrecen-instalacin-de-los-equipos\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1851\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfOfrecen instalaci\u00f3n de los equipos?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1851\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"ofrecen-instalacin-de-los-equipos\"><p>S\u00ed. Contamos con t\u00e9cnicos especializados para instalaci\u00f3n y puesta en marcha.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"brindan-servicio-tcnico-despus-de-la-compra\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1852\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfBrindan servicio t\u00e9cnico despu\u00e9s de la compra?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1852\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"brindan-servicio-tcnico-despus-de-la-compra\"><p>S\u00ed. Ofrecemos mantenimiento preventivo y correctivo para equipos de refrigeraci\u00f3n y cocinas comerciales.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"atienden-todo-el-pas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1853\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfAtienden todo el pa\u00eds?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1853\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"atienden-todo-el-pas\"><p>S\u00ed. Ofrecemos cobertura a nivel nacional para proyectos, instalaciones y servicios t\u00e9cnicos. Consulta con nuestros asesores todos los detalles.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"qu-debo-hacer-si-mi-equipo-presenta-una-falla\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1854\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfQu\u00e9 debo hacer si mi equipo presenta una falla?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1854\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"qu-debo-hacer-si-mi-equipo-presenta-una-falla\"><p>Puede comunicarse con nuestro departamento de servicio t\u00e9cnico indicando:<\/p><ul><li>Modelo del equipo<\/li><li>N\u00famero de serie<\/li><li>Descripci\u00f3n de la falla<\/li><li>Fotograf\u00edas o videos (si aplica)<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"realizan-entregas-a-todo-el-pas\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1855\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfRealizan entregas a todo el pa\u00eds?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1855\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"realizan-entregas-a-todo-el-pas\"><p>S\u00ed. Realizamos entregas en toda la Rep\u00fablica Dominicana.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cunto-tiempo-tarda-una-entrega\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1856\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfCu\u00e1nto tiempo tarda una entrega?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1856\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"cunto-tiempo-tarda-una-entrega\"><p>El tiempo depende de la disponibilidad del producto y la ubicaci\u00f3n del cliente.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"puedo-retirar-mi-pedido-en-tienda\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1857\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfPuedo retirar mi pedido en tienda?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1857\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"puedo-retirar-mi-pedido-en-tienda\"><p>S\u00ed. Puede retirar su pedido en cualquiera de nuestras sucursales.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78ee881 elementor-widget elementor-widget-spacer\" data-id=\"78ee881\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bf61ad elementor-widget elementor-widget-heading\" data-id=\"7bf61ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Garant\u00eda y mantenimiento<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-703c8eb elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"703c8eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-703c8eb\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"703c8eb\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cmo-mantengo-mi-equipo-en-ptimas-condiciones\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1171\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfC\u00f3mo mantengo mi equipo en \u00f3ptimas condiciones?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1171\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"cmo-mantengo-mi-equipo-en-ptimas-condiciones\"><ul><li>Limpieza peri\u00f3dica<\/li><li>Revisiones preventivas<\/li><li>Mantenimiento profesional programado<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"cada-cunto-tiempo-debo-realizar-mantenimiento-preventivo\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1172\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfCada cu\u00e1nto tiempo debo realizar mantenimiento preventivo?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1172\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"cada-cunto-tiempo-debo-realizar-mantenimiento-preventivo\"><p>Para negocios con uso intensivo recomendamos mantenimiento cada 3 a 6 meses.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"pierdo-la-garanta-si-otra-empresa-realiza-reparaciones\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1173\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfPierdo la garant\u00eda si otra empresa realiza reparaciones?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1173\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"pierdo-la-garanta-si-otra-empresa-realiza-reparaciones\"><p>S\u00ed. Las intervenciones no autorizadas pueden afectar la cobertura de garant\u00eda.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9907e5f elementor-widget elementor-widget-spacer\" data-id=\"9907e5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa512c1 elementor-widget elementor-widget-heading\" data-id=\"aa512c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Para nuevos negocios<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c007a7 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"9c007a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-9c007a7\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"9c007a7\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"voy-a-abrir-un-restaurante-metalgas-puede-ayudarme\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1631\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">Voy a abrir un restaurante. \u00bfMETALGAS puede ayudarme?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1631\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"voy-a-abrir-un-restaurante-metalgas-puede-ayudarme\"><p>S\u00ed. Podemos acompa\u00f1arle desde la planificaci\u00f3n hasta la instalaci\u00f3n completa de la cocina y refrigeraci\u00f3n comercial.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"pueden-recomendarme-los-equipos-necesarios-para-mi-negocio\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1632\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfPueden recomendarme los equipos necesarios para mi negocio?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1632\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"pueden-recomendarme-los-equipos-necesarios-para-mi-negocio\"><p>S\u00ed. Nuestro equipo comercial le ayudar\u00e1 a seleccionar los equipos adecuados seg\u00fan su presupuesto y operaci\u00f3n.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"trabajan-con-hoteles-supermercados-y-franquicias\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1633\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus\"><\/i><\/span><span class=\"eael-accordion-tab-title\">\u00bfTrabajan con hoteles, supermercados y franquicias?<\/span><i aria-hidden=\"true\" class=\"fa-toggle fas fa-angle-right\"><\/i><\/div><div id=\"elementor-tab-content-1633\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"trabajan-con-hoteles-supermercados-y-franquicias\"><p>S\u00ed. Tenemos experiencia desarrollando proyectos para restaurantes, hoteles, cafeter\u00edas, panader\u00edas, supermercados y cadenas comerciales.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bb0e879 e-flex e-con-boxed e-con e-parent\" data-id=\"bb0e879\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-200edb8 elementor-widget elementor-widget-html\" data-id=\"200edb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\">\r\n{\r\n  \"@context\": \"https:\/\/schema.org\",\r\n  \"@type\": \"FAQPage\",\r\n  \"@id\": \"https:\/\/metalgas.com.do\/faq\/#faq-schema\",\r\n  \"url\": \"https:\/\/metalgas.com.do\/faq\/\",\r\n  \"name\": \"Preguntas frecuentes Metalgas\",\r\n  \"mainEntity\": [\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u00bfQui\u00e9n es METALGAS?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"METALGAS es una empresa dominicana con m\u00e1s de 40 a\u00f1os de experiencia en la distribuci\u00f3n, fabricaci\u00f3n e instalaci\u00f3n de equipos de refrigeraci\u00f3n comercial y cocinas industriales.\"\r\n      }\r\n    },\r\n    {\r\n      \"@type\": \"Question\",\r\n      \"name\": \"\u00bfD\u00f3nde est\u00e1n ubicados?\",\r\n      \"acceptedAnswer\": {\r\n        \"@type\": \"Answer\",\r\n        \"text\": \"Contamos con sucursales en Av. 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Nuestro objetivo es ayudarte<\/p>","protected":false},"author":6,"featured_media":26613,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-2505","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Preguntas Frecuentes Metalgas - METALGAS SRL<\/title>\n<meta name=\"description\" content=\"Resuelve tus dudas sobre compras, inventario, env\u00edos, pagos a plazos, garant\u00eda, devoluciones y servicio t\u00e9cnico en Metalgas.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/metalgas.com.do\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas Frecuentes Metalgas - 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